All of our dispatchers maintain Emergency Medical Dispatcher (EMD) certification, granted by the National Academy of Certified Emergency Medical Dispatch. This means that our dispatchers specialize in:
1. Quickly and professionally evaluating medical situations
2. Giving vital pre-arrival help to the subscriber or a bystander
3. This training standard also helps us to provide the best customer service possible from a highly accredited security monitoring call center.
PEACE OF MIND
Acadian Monitoring Services' customers enjoy the peace of mind and confidence that comes from knowing they are protected by an innovative, reliable and highly respected monitoring provider. AMS holds several of the industry's highest certifications and designations, including the National Industrial Security Certification (CRZM) and the CSAA Five Diamond Certification for each of its monitoring centers (fewer than 150 of the approximately 3,500 central stations in the U.S. have earned this distinction.)